Pre-Orders
Pre-Order Policy for Oumad
Last Updated: 19/02/24
Thank you for considering a pre-order with Oumad. Our pre-order process is designed to ensure that you secure your desired product ahead of its release. Please read through our pre-order policy to understand how we manage these orders.
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Pre-Order Payment
a. Full payment is required at the time of placing a pre-order to secure your item.
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Availability of Pre-Orders
a. Pre-orders are not always available and are only open at specific times.
b. Availability for pre-order will be clearly indicated on each product page.
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Pre-Order Time Frame
a. The expected time frame for pre-orders will be provided on the product page; however, please note that this is subject to change based on production schedules.
b. We will promptly update you regarding any changes to the expected delivery time frame.
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Delays in Pre-Order
a. In the event of a delay extending beyond the initially stated time frame, we will contact you to confirm whether you wish to continue waiting for your order or prefer a full refund.
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Inability to Fulfil Pre-Orders
a. If there is any circumstance where we cannot fulfil your pre-order, we will reach out to you directly to discuss the next steps or issue a full refund.
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Refunds
a. Full refunds will be offered in cases where we cannot fulfil your pre-order or if you choose not to wait during an extended delay.
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Contact Information
For any queries or further information regarding our pre-order policy, please do not hesitate to contact us at info@oumad.co. We are here to assist you every step of the way.
By placing a pre-order with Oumad, you agree to the terms outlined in this policy. We appreciate your trust and look forward to delivering your desired products.
